myEUConsumerRights
EU Consumer Legal Support –
Know Your Rights,
Take Action.
We help EU citizens and residents assess their legal rights and file strong complaints against traders and/or public authorities.
First, we review your case under EU and national law to check if you have valid legal grounds. If your complaint is legally sound, we prepare a well-structured and effective claim – in your native language or in English.
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Case Analysis – We review your case and check if you have valid legal grounds.
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Complaint Drafting – We write a strong, legally-based complaint for you.
Many consumers struggle to get companies or authorities to take their complaints seriously. A clear, well-structured complaint backed by law gives you a better chance of getting a fair response. We offer a fast, affordable service to help you enforce your rights effectively.
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Before you can escalate a complaint to an Alternative Dispute Resolution (ADR) body or take legal action, the law often requires you to first try to resolve the issue directly with the company or authority.
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A properly written complaint not only increases your chances of success but also ensures you follow the correct legal steps, making your case stronger if further action is needed.
We focus on key consumer issues, including:
✔ Postal, transport & logistics disputes – Late deliveries, lost packages, and courier issues.
✔ Airline compensation claims – Cancellations, delays, lost baggage, and denied boarding.
✔ Telecom and digital service disputes – Billing errors, service failures, contract disputes.
✔ Subscription cancellations – Difficulty stopping unwanted services (e.g., gyms, streaming,
and online platforms).
✔ Online shopping disputes – Non-delivery, defective products, and refusal to honor guarantees.
✔ Financial and banking complaints – Unjustified charges, credit disputes, and loan conditions.
✔ Unfair commercial practices – Misleading advertising, aggressive sales tactics, and hidden fees.
✔ Insurance and travel package claims – Denied refunds, misleading policies, and service failures.
✔ Public authority complaints – Access to information, unfair administrative decisions, and consumer rights violations.​
Need help with an issue that isn’t listed? Contact us, and we’ll let you know if we can assist with your specific case!
Services
30 euros
50 euros
Meet the Team
Our team is composed of legal professionals with expertise in consumer law and dispute resolution. We are dedicated to helping individuals navigate complex legal processes in an accessible and effective way. With extensive experience in consumer law, contract law, alternative dispute resolution and specializing in legal research, case law analysis, and strategic legal writing, we ensure that your complaint is backed by strong legal arguments.​​